The COVID 19 emergency is currently NOT impacting  our deliveries.  Some products are intermittantly unavailable. Stay Safe!

Shipping Information

Physical Products

Australia Post

Order Processing

It normally takes us 1 to 2 business days to process your order ready for shipment. During peak Sale times it may take us a little longer. There may also be other unusual instances where our ability to process your order in 1 to 2 business days is not feasible. We will contact you if there is a delay in processing.

Domestic Australian Shipping

Standard Shipping 4 to 11 business days(including Order Processing)

Australia Post
  • Delivered by Australia Post Parcel Post
  • Charge;
    • FREE for orders worth $199 or more (including taxes but not including delivery)
    • $8.95 for orders with a value less than $199 (including taxes but not including delivery)
  • Coverage; Most Australian Postcodes. If you live in a very remote area please refer to the Postcode Exclusion List.
  • Delivery Times (including processing and handling);
    • Capital Cities – 4 to 8 business days depending on where you are.
    • Country Locations – 7 to 11 business days depending on where you are.

    Express Shipping 3 to 6 business days(including Order Processing)

    Express Post

    • Delivered by Australia Post Express Parcel Post
    • Charge; Calculated at the checkout and dependent on your location and weight of your order.
    • Coverage; 80% of Australia. View postcodes outside Express Post Network.
    • Delivery Times (including processing and handling time);
      • Within Express Post Network – 3 to 4 business days
      • Outside Express Post Network – As fast as possible. Usually 4 to 6 business days for listed postcodes.

    Use of Couriers

    Where we deem a courier service to be a better delivery option to a specific location we reserve the right to use a Courier at no extra cost to you. 

    If you specifically require a courier to deliver your purchases please contact us. In this instance the courier cost will be charged to you.

      International Shipping

      • We currently DO NOT ship to international destinations.

      Once your order has been shipped

      You will receive notifications from us as follows;

      • Advising that your order has been shipped. This may include your Tracking Number.
      • Advising your Tracking Number – You may have already received this number.
      • Advising that your order is out for delivery.
      • Advising that delivery has occurred.
      1. If your order has not arrived within the expected time we ask that you please wait a further 48 hours before contacting us. Sometimes, but rarely, deliveries can be interrupted for a variety of acceptable reasons.
      2. Shipping Times cannot be predicted with absolute precision because of the nature of goods transportation.

        Digital Products

        Paid Digital Products (eg DJI Care Refresh) 2 to 3 business days (including Order Processing)

        • Once your payment is confirmed, details of your product and how to use it will be sent to you in an email.
        • Processing time; 2 to 3 business days.

          FREE Instruction and Support Resources

          • Once you have processed these through the Checkout for FREE you will be presented with a link to download your product.
          • You will also be sent an email with the download link and instructions to download your product.
          • Note that you can download your resource as often as you like for FREE.
          • If the product is updated in the future you will be notified by email with a link to return and download the updated version
          • Processing time; immediately upon checkout

            ** Note: Business days are considered to be Monday to Friday, excluding Public Holidays. Orders cannot be processed on weekends and Public Holidays.